Companies to Watch: Marriott
Headquarters: Bethesda, Md.
CEO: J.W. Marriott, Jr.
Founded in 1927 by the current CEO's father, J. Willard Marriott, the company owns and maintains one of the largest hotel operations in the world.
In addition to their regular hotel operations, Marriott operates several extended-stay lodging chains, including their popular Residence Inn properties. Marriott International is also a significant player in the timeshare industry, both in the United States and around the globe.
Throughout its history, Marriott has been well known as a leader in customer service. The development of this service-based business philosophy, instilled by their founder, is chronicled in the book 'The Spirit to Serve: Marriott's Way.'
Marriott was just named to Fortune's 2011 list of the 100 Best Companies to Work For -- not much of a surprise to the folks at Marriott after already making the cut in 2010.
Currently Marriott International is looking to fill positions for telephone operators, administrative assistants, housekeepers, assistant general managers and sales managers.
An Insider's Guide to Getting a Job at Marriott
AOL Jobs asked Karl Fischer, Marriott's chief HR officer for the Americas, what people interested in working at Marriott should know. Here's what he had to say.
I Interviewed at Marriott
My name is Mackleen Gresham, I'm 25 and I have worked in hospitality for four years. When I moved to Atlanta, I wanted to try working at a hotel. I went on to Craigslist and saw that the Marriott in midtown was hiring.
A Peek Inside Marriott
Employee Comments From Glassdoor.com
Pros: You are not contained to just one department. Being a small hotel, if any other department is busy, you can always offer help and the best is, people do it on their own. The GM is extremely creative in his work, thinks out of the box, very friendly with staff and always has time to listen to you. This hotel works like a family. Job satisfaction is extremely high. They even offer home drop services to employees and the other usual Marriott benefits like discounts.
Cons: Needs to increase salary base
-- Marriott Banquet Supervisor in Gurgaon, Haryana (India): (Past Employee - 2010)
Pros: Good benefits package that is probably cheaper then most other companies and of course being able to travel and have a discounted place to stay is always helpful.
Cons: Since it is hospitality it requires working on weekends -- so that is definitely a big con. And it's hard to balance work and home life with a schedule that you really have no say with.
-- Marriott Anonymous: (Current Employee)
Pros: They take care of their people. Professional fun work environment. The company is one of the best to work for according to numerous sites and magazines. Good discounts for friends and family and also vacation specials and decent benefits.
Con: It's hard to move up the ladder. Management doesn't always listen to its associates.
-- Marriott Night Auditor in Poughkeepsie, NY: (Current Employee)