Sprint to pay $800,000 over complaints of cell phone 'cramming'

Updated
young woman looks askance at a cell phone call
young woman looks askance at a cell phone call

Sprint is making it harder for unauthorized third-party charges, known as "cramming," to appear on cell phone bills.

Under a settlement with Florida's attorney general, the company says it will continue using the standards that office has set for advertisements on websites. This includes prohibiting advertisers to use the word "free" without disclosing the actual price of, for instance, a ringtone. It also includes restrictions on website design, meaning ads must make purchase terms and conditions clear to consumers

Advertisement