Cell phone users to get monthly overage alerts to avoid bill shock

Feds to step in on cell phone bill shock.
Feds to step in on cell phone bill shock.

Tired of hearing a growing number of stories of cell phone bill shock, the government is finally about to step in.

Federal Communications Commission Chairman Julius Genachowski told a forum today that the commission on Thursday will begin the process of forcing cell phone companies to let customers know when monthly minutes for phone services are about to be exceeded, long before bills are sent.