Bad online review earns couple an early checkout from hotel
Travel blogs heated up this week when the Blackpool Gazette ran the story of Adrian Healey and Sherrie Andrews, a couple on vacation to celebrate a successful round of chemo who were kicked out of their hotel by an angry hotel manager who accused the couple of posting a negative review of the business on TripAdvisor and enlisted the police to remove them without a refund.
Healey says they did not post the negative review and it's hard to say what review the manager read, given that 59% of the reviews on TripAdvisor are in the "do not recommend" category. Still, they suffered the very real consequences of posting a negative online review.