Bad online review earns couple an early checkout from hotel

woman sleeping in an airport
woman sleeping in an airport

Travel blogs heated up this week when the Blackpool Gazette ran the story of Adrian Healey and Sherrie Andrews, a couple on vacation to celebrate a successful round of chemo who were kicked out of their hotel by an angry hotel manager who accused the couple of posting a negative review of the business on TripAdvisor and enlisted the police to remove them without a refund.

Healey says they did not post the negative review and it's hard to say what review the manager read, given that 59% of the reviews on TripAdvisor are in the "do not recommend" category. Still, they suffered the very real consequences of posting a negative online review.