What it's Like to Be a Hotel Concierge


For a hotel concierge, engagement ring shopping, clearing a helicopter to land on a small island and doling out recommendations for an area's best restaurants are all in a day's work. Just ask Wendy Waltz, who -- at one time or another -- has encountered each of these tasks in her role as chief concierge at the Mayflower Park Hotel in Seattle.

Below, Waltz chats about what it takes to ensure that her Mayflower Park guests are the happiest travelers in Seattle.

CareerBuilder: As a hotel concierge, what does your job entail?

Wendy Waltz: Concierges are in the hotel to assist guests with basically everything. I realize that is kind of a broad statement, but on any given day we can be expected to help with anything from making dinner reservations to helping with a surprise wedding proposal.