Are Airlines Getting More On Time?
Only three planes were stuck on the tarmac for more than three hours in July, compared to 161 a year earlier. The Department of Transportation's new rule to curb tarmac delays took effect in April.
The delayed flights were all at Chicago's O'Hare, on American Eagle, on the same day, with the delays due to severe thunderstorms in the area.
The carrier with the least number of delays in July was Hawaiian Airlines, followed by Alaska Airlines and United Airlines. The worst on-time rates were experienced by regional carriers ExpressJet Airlines and Comair and Delta Air Lines.
The DOT says passenger complaints were up 32.3 percent in July compared to a year ago, with most of the 1,094 complaints concerning cancellations and delays. The number was down 22.9 percent from the 1,419 complaints received in June.
The mishandled baggage rate was up slightly in July over June.
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