Starbucks figures customers in cars don't order 'Tall'

Starbucks store
Starbucks store

Customers expecting a few new options on Starbucks' menu may be surprised when they roll up to one of the chain's drive-through outlets. Yes, there is the toffee mocha, a sticky-sweet new offering, and the seasonal-favorite pumpkin spice latte. But: the "tall" size is off the menu.

Yes, the tall is still on the menu inside stores that feature indoor seating. But in every drive-through Starbucks our correspondents checked; from Oregon to Texas to North Carolina; the new signage listed only "grande" and "venti." Customers who want a "tall" beverage could get one, but it was a special, in-the-know request.


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