Complaints build against American Shingle and Siding

Stella M. Chavez
Roof shingles photo to illustrate American Shingle & Siding problems
Roof shingles photo to illustrate American Shingle & Siding problems

Homeowners in 10 states have been piling on complaints against Atlanta-based American Shingle & Siding because the company has failed to install new roofs it promised them, the Better Business Bureau said.

The company convinced homeowners to sign contracts, file insurance claims and submit their insurance claim checks to American Shingle with the understanding that workers would begin replacing their roofs within days, the BBB said. Workers, however, never showed up and the company has since closed its Charlotte, N.C. office. More than 300 formal complaints have been filed with the BBB.