Southwest Boots Thin Flier for Overweight Teen
According to the Sacramento Bee, the carrier deplaned a 5-foot-four, 110-pound Sacramento woman because they needed her seat for a hefty teen who took up two seats.
The incident happened on a Southwest flight from Las Vegas to Sacramento, the newspaper reports.
The Bee says the thin woman, a sales representative, was flying standby. She got on the plane and stowed her bags.
But when a late-arriving, overweight 14-year-old required two seats, the thin woman was told to leave the flight.
"It didn't seem right that I should have to leave to accommodate someone who had only paid for one seat," the woman, who asked to remain anonymous, tells the newspaper.
She also claims to have been berated by Southwest personnel when she questioned the decision.
Southwest spokeswoman Whitney Eichinger tells AOL Travel News the plane was completely full and the adult passenger had not originally been booked on the flight.
Eichinger says the young passenger was traveling alone and being met at her destination. She says the displaced passenger was not only accommodated on another flight but arrived at her final destination two hours ahead of schedule and was given a refund.
"We reached out to the adult customer and accommodated her and reimbursed her for her fare for the inconvenience," Eichinger says.
The situation, the spokeswoman adds, was "delicate" and unusual. "The events are not reflective of a typical flight. This is not going to happen every day."
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