New Mexico Unemployment Guide

If you've recently lost your job in New Mexico, you may be eligible for New Mexico Unemployment Insurance benefits. This is a guide to filing your claim for New Mexico unemployment benefits. Since each situation may have its own unique circumstances, make sure you check with the contact numbers and websites listed below to make sure you get the maximum benefits you can claim.

Filing for Unemployment:

Unemployed New Mexico workers can file an initial claim for unemployment benefits one of two ways:

  1. Online – File your initial unemployment claim on online daily 3:00AM to 8:00PM
  2. Telephone – File your unemployment claim by telephone at 505-841-4000 (M - F, 7:00am to 7:00pm , Saturday 9:00am to 4:00pm)

File your claim right away after you've stopped working – don't delay. Your claim starts the week you file. Unemployment benefits are not retroactive, so if you delay you may lose benefits.

  • Name, address & phone
  • SSN & date of birth
  • Name, address, phone number, gross earnings, dates worked, and reason for separation for all employers for the past 18 months
  • If you were discharged from the military in the last 18 months, you'll need Copy #4 of your DD Form 214
  • If you were a Federal employee in the last 18 months, you'll need SF 8 or SF 50 (or W2 or pay stubs)
  • If you are not a US Citizen, you'll need your Alien Registration Number, expiration, and type
  • If claiming dependent benefits, name, birth date, and SSN of dependents

Unless you are a member of a union, you must register for work within 2 weeks of filing your unemployment claim, in order to receive New Mexico unemployment benefits. You can register online at the NMDOL Website.

After filing your initial unemployment claim, you will receive a Notice of Initial Determination of Benefits, describing benefits, eligibility and giving additional information.

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Filing Your Weekly Claim:

New Mexico weekly unemployment benefits are a minimum $66 to a maximum $455 per week, based on a percentage of your base period income. You may also be eligible for a Dependent Allowance of $25.00 per child under 18 (maximum of 4 children), as long as your Dependent Allowance is less than 1/2 of your weekly unemployment benefit. Federal Additional Compensation (FAC) currently adds an additional $25 per week to your benefit.

Unemployed New Mexico workers can file weekly unemployment certifications one of two ways:

  1. Online – File your weekly unemployment certification online
  2. Telephone – File your weekly unemployment certification on the Interactive Voice Response system 505-841-2000 (Sunday Midnight to Saturday Midnight)

Beware of the Waiting Week. Your first week of benefits is called a "waiting week" – this means you will not be paid benefits during your first week of eligibility, but you must still file a claim to get credit for waiting.

You should receive your first unemployment benefit payment two week s after you complete your first unemployment certification. On an ongoing basis, if you file certification on Sunday or Monday, you may receive your unemployment benefit as soon as Wednesday of that week. Unemployment benefits are paid via debit card.

Unemployment Benefits:

Health care benefits may also be available through the Health Coverage Tax Credit - Check COBRA and The IRS for details.

New Mexico workers may be eligible for career assistance online, training online and the New Mexico Workforce Connection Career Centers.

Filing for extensions:

If an extended benefit period is declared, based on unemployment rates, and it appears that you qualify, you will be notified with instructions to extend your unemployment benefits.

Ending Unemployment:

When you return to work, file for credit for the remaining few days you didn't work, and report wages earned for the week. Then, just stop filing - when you stop weekly filing, your unemployment benefits automatically end. You may also let a claims representative know your first day of work.


Make sure to keep a copy of your work search record. You may be required to supply copies to the New Mexico Department of Workforce Solutions.

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