Rodger Gonzales was looking for a new role as an IT Manager, but his resume was not leading to any interviews. He turned to Jennifer Hay, President of IT Resume Service, to help him create a resume that would help him get noticed.
After interviewing Rodger and learning more about his background, Hay realized that Rodger had accomplished quite a bit in his career, but his resume wasn't showcasing his stories of success in a way that would differentiate him in the eyes of the employer. For example, she learned that Rodger had been recruited by his former manager to revitalize an under-performing department which he did successfully by improving team morale, standardizing delivery of IT services, and improving both customer and inter-departmental relationships.
However, Rodger had been reluctant to put any information other than general job tasks on the resume, so his achievements and unique value proposition were unknown to others - until Hay came along and breathed new life into Rodger's ailing document.
Roger received a job offer just three weeks after having his resume rewritten. You can view the results below.