Nevada, California Borrowers Get Special Assist From Bank of America

One of country's biggest banks is reaching out to the states with the most troubled mortgage markets, including Nevada, Florida and California.

Nevada borrowers now have a Bank of America Outreach Center where they can meet one-on-one with a homeownership retention specialist. The first center was set up in Henderson, Nev. By the end of June the bank expects to set up additional centers in Las Vegas and Reno.

This center comes just three weeks after the bank's CEO, Brian Moynihan, met with Nevada Sen. Harry Reid, who asked Bank of America for the additional help for the state, which has the highest foreclosure rate in the country. Bank of America services one in three mortgage loans in Nevada.

Similar outreach centers are operated by Bank of America in Brea, Calif., near Los Angeles, and Phoenix, said Jumana Bauwens, a bank spokeswoman. The bank also runs a mobile unit in Fort Lauderdale, Fla., and is looking to set up centers there, as well. Since January, the Florida mobile unit has set up 2,500 appointments.