Complaints say Hydra Tek doesn't deliver

Pacific Northwest water well drilling company Hydra Tek may be digging a hole for its reputation, says a recent Better Business Bureau report questioning whether the company actually exists.

In the past three years, consumers logged 34 complaints against Hydra Tek, known by three other names, Hydratek Manufacturing, Rockmaster Drills and Rockmaster Drilling Equipment, according to the Better Business Bureau report. The company sells water well drilling supplies and equipment. Complaints include late shipments that do not contain what the customer ordered or that don't arrive.

Consumers are often unable to contact the company, the report says, and those who do say refunds or replacement parts are guaranteed but not sent.