FCC attempts to put an end to cell phone 'bill shock'

Higher cellphone bills coming
Higher cellphone bills coming

Upset about your unexpectedly high cell phone bill? Well it turns out so is the Federal Communications Commission.

After hearing hundreds of complaints from consumers about so called "bill shock," the FCC today is stepping in with an initiative intended to force cell phone providers to provide far more notice to customers when cell phone usage triggers unexpectedly high bills.

It's still very early in the process -- the FCC today asked for comments on a variety of alternatives and has to develop a formal rule -- but the direction is clear.