Pampers Dry Max complaints spark federal investigation

Complaints about Pampers leads to federal investigation
Complaints about Pampers leads to federal investigation

The U.S. Consumer Product Safety Commission has launched an investigation into parents' complaints that the new version of Pampers diapers, Pampers with Dry Max, is causing rashes, burns and bleeding.

"Anything that occurs with infants we take very seriously," CPSC spokesman Scott Wolfson told Consumer Ally. "It's early in our investigation."

Parents' concerns and mounting complaints on online sites including Pampers' Facebook fan page were first reported by Consumer Ally about two weeks ago. Since then, the number of members of the page has doubled to more than 3,000 and the complaints continue.

Wolfson urged parents who have experienced problems with the diapers to file a complaint with the CPSC by calling its hotline at 800-638-2772, filling out an online form or by emailing the agency at info@cpsc.gov. Wolfson said he did not know how long the investigation would take.