Digital bank statements make happier customers

Updated
Paper bank statements not as popular
Paper bank statements not as popular

People who get digital bank statements -- not paper -- are happier with their bank, according to a study researched by Javelin Strategy and Research.

The study was paid for by PayItGreen, a website whose mission is to convince people to choose electronic instead of paper statements. The website, incidentally, is funded by financial institutions like banks, financial industry service providers and numerous other businesses.

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