Confessions of a Walmart Greeter: All in a Day's Work

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Sam Walton, founder of Wal-Mart Stores, Inc., initiated an open-door policy seldom seen in business today. He was actually receptive to employee suggestions. One Walmart staffer proposed, due to increased shoplifting problems, that it might be beneficial to post greeters at each Walmart entrance. Sam's vision included a welcoming experience for customers, so he took the employee's advice. The rest is history. Walmart greeters serve as shoplifting deterrents and as the face of Walmart.