Second Career: From Customer Service Representative to Health Information Technician


Jennifer Westdyke was a customer service representative for a leading telecommunications company where she tracked performance metrics for the maintenance department and monitored the productivity of the repairs teams. She wanted to train for a new career in a growing field, so she researched the Health Information Technology associates degree program at DeVry University. It didn't take her long to decide to embark on the four-semester, 67-credit program.