Most and least aggravating airports, according to J.D. Powers

Tom Barlow
Updated
Best and least aggravating airports
Best and least aggravating airports

I recently caught an international flight out of Detroit, but only after we were loaded in a seedy parking shuttle and driven to what appeared to be an old shed serving as a temporary terminal. Therefore, I was pleasantly surprised to see that Detroit-Wayne County airport was rated number one among large airports in customer satisfaction in a new survey by J.D. Powers.

Following Detroit, Mich. in order, were:

  • Denver, Colo. (DEN)

  • Minneapolis/St. Paul, Minn. (MSP)

  • Orlando, Fla. (MCO)

  • Phoenix, Ariz. (PHX)

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