How Recall-Plagued Toyota Lost Its Way


Toyota (TM) has now recalled about 9 million vehicles and counting, including the latest recall involving 8,000 2010 Toyota Tacomas to inspect their front drive-shaft which could contain a cracked part that could get even worse when customers drive the truck. When joined with the sudden acceleration problems and flawed breaking systems of various other Toyota models, it seems likely that Toyota has lost its way. The reason? Toyota abandoned the Toyota Way in its quest for growth.