Books@DailyFinance: eBay's Meg Whitman Looks Back in Wonder

Talk about stakeholder power. In 2001, a new eBay (EBAY) policy had regular sellers on the site storming the barricades and all but ready to lynch the CEO. Company executives had figured: Hey, maybe we could generate more action by steering the losers in one auction to other auctions, where similar products are on offer.