Appliance Rebates: The good, bad and truly clunky process of getting your cash

If you have a clunker of an appliance you'd like to replace in this year, the good news is that the government is offering an attractive rebate that can pay you up to $250 for upgrading to a more efficient model. But the bad news is that with this latest version of "Cash for Clunkers" incentives, you'll have to do a lot of clunky work to get your cash.