Today's 10 Worst Phrases to Use in Business

Frances Cole Jones, author of "The Wow Factor"

In January 2009, YouGov published its list of the 10 worst business sayings. Some I more than agreed with ("thinking outside of the box," "blue-sky thinking," "heads up"); some didn't bug me too much ("at the end of the day," "going forward," "credit crunch"). But it also got me thinking about my own version of the 10 worst business sayings.

Consequently, I compiled my own list, complete with definitions and -- most importantly -- the reasons they were included.