TwelpForce: How to get answers to technology questions on Twitter

When it comes to buying new technology like MP3 players, cameras and HDTV's; unless you know what you're looking for, finding exactly what you want can be a difficult task. One made no easier by the differing technologies and abbreviations that fill product descriptions these days, but thanks to TwelpForce, a virtual help desk on Twitter, you can get answers to all of life's electronic questions.

TwelpForce is made up of 2,100 Best Buy employees across the nation who take time to answer questions on Twitter about anything from HD video cameras and HDTV's to Xbox 360 headset recommendations. Thanks to the large number of Best Buy employees who answer TwelpForce questions, some even off the clock, responses are swift, smart and numerous.