Fonolo cuts phone trees down to size

If the seemingly endless phone menus you get when you call a company these days bother you as much as the problem you're trying to fix in the first place, than you're sure to love a cool new service called Fonolo. Fonolo is a website that can connect you directly to the department you are looking for at close to 500 companies, skipping the cumbersome menus and prompts that stand between you and a resolution.

The service also provides several other consumer friendly features, including a call history and the ability to record calls and add notes so you'll always know when you called, who you talked to and have proof of any promised solutions.