T-Mobile customers demand traditional paper bills (sorry, trees)

Updated

T-Mobile's done a U-Turn. The cell-phone company has discovered that some of its customers want to keep paper records of their bills and other financial documents, and they don't want to pay a fee for that privilege.

After announcing a plan to charge its 33 million customers $1.50 per month to get a paper copy of their bill in the mail, T-Mobile, owned by Deutsche Telekom (DT), was inundated with complaints and legal threats. To its credit, it quickly reversed its plan, the AP reported.

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