Tips for Dealing With Workplace Conflict
CareerBuilder.com
If your job involves dealing with other people, conflict is inevitable. Managers report spending 24 to 60 percent of their time dealing with employee disputes. And a study by the Society of Human Resource Management (SHRM) reveals that the number of violent incidents in the workplace has been increasingly steadily. Nearly 60 percent of survey respondents said violence had occurred in their organization during the past three years, and they identified "personality conflicts" as the leading cause.
How can you avoid getting caught in this unproductive -- even dangerous -- spiral? Arbitrator and attorney Steven Menack offers these tips for avoiding and resolving workplace conflicts:
