General Motors brings its legacy of bad service to eBay
Has that changed since the company went into bankruptcy and pledged that it was building a new, more nimble car company? Exhibit A in the "Nothing has changed" file is this: the feedback rating for GM's eBay account.
In total, yourgmdealer has received six positive ratings and two negatives, but because one buyer left three ratings, the actual feedback score is +2. . . four positive and two negatives. And if you think that's bad, there's more: Three of the positive feedback ratings come from a user with the ID "661henryglen" who left this glowing review after purchasing a 2009 Chevy Cobalt: "THIS IS A VERY SIMPLE PROCESS."
That feedback was left on Aug-20-09 at 16:51. The auction ended on Aug 20, 2009 at 16:48:01 PDT. That raises a fantastic question: How does a person buy a car on eBay and then complete the transaction in less than three minutes, allowing enough time to log back in and leave feedback? That must have been a simple process indeed!
Fascinating -- and suspicious -- stuff.