Waiting for my man: Is our pharmacy system collapsing?

This morning, I went to my local pharmacy to pick up a prescription. There were three giant new signs over the register and behind the counter that weren't there before:

"NEW ORDER RESTRICTIONS FROM THE MAJOR DRUG COMPANIES encourage customers to call 5 DAYS IN ADVANCE to ensure your prescription refill is here and waiting when you are ready to pick it up. We apologize for this inconvenience and look forward to a future of providing your every healthcare need." (See the sign for yourself; I edited the name of my pharmacy out.)

I called the manager over. "What's happening?" I asked. Her response scared me.