McNuggets 'emergency' doesn't result in happy meal

Updated

Not since Chicken Little announced that "the sky is falling" has there been such a ruckus over poultry. A woman in Fort Pierce, Fla., called 911 three times after she ordered a 10-piece McNuggets at a McDonald's and was told the fast-food restaurant had run out of them. The 27-year-old became upset because she had already paid for them. The store refused to refund her money but offered her a burger that she didn't want for the same price.

The Smoking Gun has a copy of the report filed with the Fort Pierce Police Department. When an officer arrived at the restaurant and told Latreasa Goodman that her situation was not an emergency, she replied, "this is an emergency, my McNuggets are an emergency." Police cited her for misuse of the 911 system and she's supposed to appear in court.

Of course it was silly that she called 911 for this, but I don't get why she wasn't just issued a refund in the first place. The store said it doesn't give refunds, but who knows? Maybe she doesn't eat beef. Regardless, the workers in that McDonald's can definitely learn a few customer service tips from one of their competitors who used to run commercials saying, "Have it your way, have it your way!"

Advertisement