90% of Live Cashback problems resolved - Caution still advised


Many users awoke yesterday morning to a joyous chorus of "cha-ching" as money from Microsoft's Cashback program began hitting PayPal accounts nationwide. Shortly after we first covered the issue of delayed payments to individuals who participated in their Cashback program before the holidays Microsoft got the gears -- and the money -- rolling. In less than 24 hours, users were reporting that cashback transactions were back in full swing without any intervention on their part.

Stefan Weitz, Director of Live Search, informed WalletPop that the majority of issues had been resolved, providing the following statement.

"While we regret the delay of Live Search cashback payments between Jan. 29 and Feb. 1, we've investigated the issue and have taken steps to correct it. More than 90 percent of the customers affected will receive payouts to their PayPal account today. We are working directly with the remainder of impacted customers to walk them through the steps required to receive their cash back."

Even though Microsoft was relatively quick in fixing this problem, we still advise that shoppers use caution when participating in the Cashback Program in the future.