eBay shoppers not in holiday spirit this year
All fingers are pointing at changes made by new CEO John Donahoe -- changes which were made to turn eBay into a site more like WalMart.com or Amazon.com. I know! Donahoe decreased fixed-price listing fees and increased final-value fees, reducing profit for sellers who prefer the auction format. What's more, a change in search algorithm to include fixed-price listings has been confusing for me, and I consider myself something of an eBay wonk.
It's ended up hurting both buyers and sellers and -- it looks likely -- eBay itself. After so many years of explosive growth and opportunity, could eBay be on the decline? If so, what will replace it for consumers and sellers?