Consumer Complaints: Paying a fee to pay your Sprint bill

Tracy Coenen

These days, it seems every business has a fee for everything. They're trying to supplement their earnings by charging customers for the most ridiculous things. Want to remove a service from your phone bill... pay a fee! Want to actually pay your Sprint bill? You're going to pay a fee for that too.

I don't blame a consumer for wanting to pay a bill in person. These days, you can't trust the U.S. Postal service to get your check there on time, and late payments can cause plenty of problems for bills from credit cards, to cable service, to wireless service. Online payments help the customer's cause, but not everyone wants to do them.

Michelle just wants to pay her Sprint bill at the Sprint store. What's so crazy about that? After all... the store is already there and the employees are there to help the customers, right?