A $7.5 million "Whoops?"


Your web host accidentally takes a year's worth of hosting fees out of your bank account when they're not supposed to and their message to you: "Whoops."

That's what DreamHost had to say after it accidentally took $7.5 million from its customers, who have 600,000 websites hosted with it.

Apparently, the company was upgrading technology and was working out bugs in the billing system. Cash collections from credit cards and debit cards were lower than usual, and the company was working to make sure everyone was getting billed and payments were coming in. While attempting to bill customers who hadn't been billed (in error), the company made a mistake and ended up charging all customers for a full year of fees for 2008. In case you haven't noticed, 2008 just started.

Originally published