Teaching Etiquette in Prison: 'I Have to Admit.... It Scared Me to Death'
Description:Like it or not, we sum up people by looks and demeanor, often based on our first impressions. Colleen Rickenbacher knows this all too well. She teaches etiquette, but nothing prepared her for what was to be asked of her -- to teach etiquette to Texas prison inmates. Colleen smiled as she thought back to her first class there,' I have to admit when I was asked to go to the prison it scared me to death.'(1:50)