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  • How Comcast Plans to Fix Its Failed Custom...(02:17)
  • Comcast has revealed a multiyear plan to fix its customer service problems. The company says it will hire more workers and provide more training.
  • Date: May 06, 2015
  • Source: Newsy Trending
  • Quick-Thinking Customer Service Rep Saves ...(01:51)
  • Joyce Crawford called her cable company with a question about her bill, but says she all of a sudden couldn't get the words out of her mouth. The cus...
  • Date: September 10, 2015
  • Source: FOXCT
  • How Comcast Plans to Fix Its Failed Custom...(01:52)
  • Comcast has revealed a multi-year plan to fix its customer service problems. The company will hire more workers, provide more training and more.
  • Date: May 06, 2015
  • Source: Time
  • Comcast Lays Out Steps To Improve Customer...(00:52)
  • After some pretty dismal reviews, Comcast is taking aim at improving its customer service. It was just last month when the Nutter administration relea...
  • Date: May 06, 2015
  • Source: Wochit Business
  • Best Fast Food Customer Service 2015(02:10)
  • We Americans love our fast food, but we love good customer service even more, a new survey found which fast food chain gives you the best experience. ...
  • Date: July 01, 2015
  • Source: The List TV
  • Watch: How To Avoid Customer Service Night...(03:51)
  • The holiday shopping season is cranking into high gear which means lots of shopping and shipping, but if you have a problem, woe be unto you if you ne...
  • Date: November 25, 2014
  • Source: InsideEdition
  • How to Get Better Customer Service(02:48)
  • Everyone has to call customer service at some point, and there are some ways to make the experience less painful. MarketWatch's Catey Hill offers tips...
  • Date: August 14, 2014
  • Source: WSJ Video
  • Matt Curtis on Learning Customer Service i...(01:17)
  • In Chapter 10 of 20 in his 2014 Capture Your Flag interview, Matt Curtis answers "What Did You Learn in Your First Job Out of College That is Still Re...
  • Date: January 07, 2015
  • Source: Capture Your Flag
  • Lowe's Introduces Customer Service Robots ...(00:51)
  • Lowe's is testing whether robots can improve customer service in its stores. The machines look like white columns with two large screens on either sid...
  • Date: October 28, 2014
  • Source: The Street
  • The Trick To Ensuring Good Customer Servic...(03:32)
  • Recording awful customer service experiences seems to be the new internet trend. But this one might actually be useful.
  • Date: August 19, 2014
  • Source: HuffPost Live Highlights