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JetBlue Ranks First In Customer Satisfacti...
JetBlue ranked No. 1 on the American Customer Satisfaction Index travel report, and Spirit Airlines came in last.
April 21, 2015
Samsung Beats Apple in Customer Satisfacti...
Samsung has, for the first time in the Index of Satisfaction's history, beaten Apple in terms of customer joy. Samsung's ACSI score rose by 7 percent....
January 01, 2015
Netflix, Gap Top Worst Customer Satisfacti...
Netflix and Gap were among the worst performing online retailers in customer satisfaction this holiday season according to a survey released by ForSee...
December 28, 2011
MVD Customer Satisfaction
Taking matters into their own hands the state is trying to improve the experience you have at the MVD.
June 10, 2013
Amazon Beats Netflix In Holiday Customer S...
The companies have been competing for seven years, but in 2011, Amazon won by a landslide.
December 29, 2011
Study Finds Americans Have Never Been More...
Virgin America has ranked number 1 for overall customer satisfaction for three years in a row.
April 14, 2015
The Most Hated Car in America
Some drivers may gaze lovingly at their sedan but not if they own some of the most disliked cars in the U.S., according to a new survey. American Cust...
August 26, 2014
Best Cruise Lines For Your Vacation
With so many options in booking a cruise, trying to pick the right one could make you sea sick. But before you pack your suitcase, check out this cust...
November 15, 2013
Jaguar Is Named Number One Manufacturer In...
In the J.D. Power customer satisfaction survey in the UK, Jaguar took first place for car manufacturing.
June 05, 2012
Why Aspire to Delight Customers Rather Tha...
In Chapter 10 of 17 in his 2010 Capture Your Flag interview with host Erik Michielsen, customer advocacy marketing executive Alan McNab details why cu...
April 17, 2011
Capture Your Flag
Tesla Model S Ranks High With Owners
According to market-research firm Strategic Vision for the second year in a row, the Model S is the most-loved new car on sale in the U.S.Strategic Vi...
March 31, 2015
Time Warner Bills More for What Streamers ...
Time Warner has implemented a sports programming charge as dissatisfaction with cable providers and their fees continues to grow.
January 03, 2015
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