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  • Samsung Beats Apple in Customer Satisfacti...(00:54)
  • Samsung has, for the first time in the Index of Satisfaction's history, beaten Apple in terms of customer joy. Samsung's ACSI score rose by 7 percent....
  • Date: January 01, 2015
  • Source: Wochit Tech
  • Netflix, Gap Top Worst Customer Satisfacti...(01:19)
  • Netflix and Gap were among the worst performing online retailers in customer satisfaction this holiday season according to a survey released by ForSee...
  • Date: December 28, 2011
  • Source: Reuters
  • MVD Customer Satisfaction(01:37)
  • Taking matters into their own hands the state is trying to improve the experience you have at the MVD.
  • Date: June 10, 2013
  • Source: KOAT
  • What's America's Most Hated Fast-Food?(02:26)
  • A new restaurant survey by the American Customer Satisfaction Index reveals the best and worst fast-food chains according to consumers.
  • Date: June 30, 2015
  • Source: WSJ Video
  • These Are America's Favorite Restaurants(00:42)
  • Americans are growing increasingly tired of fast food.As the economy improves, more people are choosing quality over price when they dine out, accordi...
  • Date: July 01, 2015
  • Source: Wochit Business
  • Despite Size, Phablets Rank Number One(00:52)
  • They might not fit in your pocket, but they're making their way into people's hearts.Phablets are frequently derided for being just about the size of ...
  • Date: June 03, 2015
  • Source: Wochit Tech
  • Food News Roundup: Shake Shack's Satisfact...(01:17)
  • Shake Shack CEO Randy Garutti dares his employee's to put them out of business by doing whatever it takes to get 100% customer satisfaction, including...
  • Date: June 24, 2015
  • Source: The Savory
  • The Most Hated Car in America(03:45)
  • Some drivers may gaze lovingly at their sedan but not if they own some of the most disliked cars in the U.S., according to a new survey. American Cust...
  • Date: August 26, 2014
  • Source: WSJ Video
  • Best Cruise Lines For Your Vacation(01:07)
  • With so many options in booking a cruise, trying to pick the right one could make you sea sick. But before you pack your suitcase, check out this cust...
  • Date: November 15, 2013
  • Source: Buzz60