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Alleged Laptop Thief Gets Busted After Cal...
A man in Dover, New Hampshire was recently busted for allegedly stealing a laptop because of his own crucial mistake. Authorities were tipped off that...
April 11, 2014
How to Get Better Customer Service
Everyone has to call customer service at some point, and there are some ways to make the experience less painful. MarketWatch's Catey Hill offers tips...
August 14, 2014
IBM’s ‘Watson’ Answers the Call of Custome...
He was once a Jeopardy all-star, then a medical student studying oncology, but now IBM’s supercomputer Watson is sending his impressive CV to realm of...
May 22, 2013
The Hold Music When You Call E-Z Pass Is.....
No one likes calling customer service, especially when it means being stuck on hold. But the music - or rather, noises - you hear when you call E-Z Pa...
April 30, 2014
The Trick To Ensuring Good Customer Servic...
Recording awful customer service experiences seems to be the new internet trend. But this one might actually be useful.
August 19, 2014
HuffPost Live Highlights
You Won't Believe This Netflix Customer Se...
A Netflix spokesperson confirmed to The Huffington Post that this incredible, "Star Trek"-laden back-and-forth between a subscriber and a customer ser...
October 14, 2013
HuffPost Live Highlights
Full Audio Of Comcast Call Gone Viral
INSIDE EDITION has obtained the full audio of the Comcast call that some are calling "The worst customer service call of all time."
July 16, 2014
Spend Less Time on Hold With Customer Serv...
Don't get left on customer service hold. Instead, there's an app which can monitor the call and ring you back when someone is ready to speak to you. P...
April 14, 2013
Three Secrets For Getting Better Customer ...
The holiday season is upon us, and that means there will be a lot of eating out and shopping. Here are tips for making sure you get the best customer ...
November 18, 2013
Call Center Algorithm Matches You to Your ...
In the first few seconds being on the phone, a screening technology can figure out what you’re all about and match you with your ideal customer servic...
January 17, 2014
How to Outsmart Customer Service
Learn to get what you want from customer service.
December 24, 2012
How to Stop Holding for Customer Service
You don't have to wait on hold for customer service.
December 23, 2012
Money Talks News
Report: Man Offers Pig As Apology For...
Man With Breast Cancer Urges Others to Take...
Brad Pitt's Extremely Awkward Interview
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