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  • Alleged Laptop Thief Gets Busted After Cal...(01:00)
  • A man in Dover, New Hampshire was recently busted for allegedly stealing a laptop because of his own crucial mistake. Authorities were tipped off that...
  • Date: April 11, 2014
  • Source: GeoBeats
  • You Won't Believe This Netflix Customer Se...(03:15)
  • A Netflix spokesperson confirmed to The Huffington Post that this incredible, "Star Trek"-laden back-and-forth between a subscriber and a customer ser...
  • Date: October 14, 2013
  • Source: HuffPost Live Highlights
  • Spend Less Time on Hold With Customer Serv...(02:08)
  • Don't get left on customer service hold. Instead, there's an app which can monitor the call and ring you back when someone is ready to speak to you. P...
  • Date: April 14, 2013
  • Source: Howdini
  • Three Secrets For Getting Better Customer ...(02:35)
  • The holiday season is upon us, and that means there will be a lot of eating out and shopping. Here are tips for making sure you get the best customer ...
  • Date: November 18, 2013
  • Source: FOX17
  • Virgin Atlantic Transforms Its Customer Se...(00:48)
  • Virgin Atlantic recently declared that its six-week Google Glass trial has been a raging success. The airline reports that by augmenting their custome...
  • Date: June 04, 2014
  • Source: Wochit Tech
  • Secrets to Great Customer Service(02:36)
  • Customer service tips from Angie Hicks, founder of Angie's List, and Scott Gerber, founder of the Young Entrepreneur Council.
  • Date: July 11, 2012
  • Source: Inc. - Ask Gerber
  • Call Center Algorithm Matches You to Your ...(01:00)
  • In the first few seconds being on the phone, a screening technology can figure out what you’re all about and match you with your ideal customer servic...
  • Date: January 17, 2014
  • Source: GeoBeats
  • Apple Customers Preferences(04:42)
  • Apple customers prefer the iPhone 5S over the 5C, while Microsoft rolls out Windows 8.1 to answer 8.0 critics.
  • Date: October 20, 2013
  • Source: The Street

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