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  • Airline Industry Complaints Drop in 2013(01:48)
  • Consumer complaints about the airline industry declined in 2013 compared to the previous year, according to the Airline Quality Rating. The annual st...
  • Date: April 07, 2014
  • Source: Associated Press
  • Airline Industry Complaints Drop in 2013(01:48)
  • Consumer complaints about the airline industry declined in 2013 compared to the previous year, according to the Airline Quality Rating. The annual st...
  • Date: April 07, 2014
  • Source: Associated Press
  • The Most Complained About Airlines(04:30)
  • Which airline is the biggest target for unhappy consumers? The U.S. Public Interest Research Group analyzed five years' worth of complaints to the U.S...
  • Date: April 15, 2014
  • Source: WSJLive
  • How Airlines Apologize(03:08)
  • If you’ve ever felt that airlines talk to you like a child, you’re not alone. WSJ’s Scott McCartney looks at the psychology underpinning how airlines ...
  • Date: July 09, 2014
  • Source: WSJLive
  • Japanese Airline Apologizes for Whiteface ...(01:01)
  • Japan's All Nippon Airways is apologizing and pulling a commercial that uses 'whiteface,' and that some are calling racist. Jen Markham explains.
  • Date: January 21, 2014
  • Source: Buzz60
  • Airlines Push Surveys on Fliers, Make Big ...(03:09)
  • Airlines have gotten much more aggressive about surveying customers, tying executive bonuses directly to surveys and even giving individual captains s...
  • Date: April 04, 2013
  • Source: WSJLive
  • Family Reportedly Kicked Off Plane For Com...(01:11)
  • A family was booted off a United Airlines flight from Baltimore to Denver after they complained about the violent content of the in-flight PG-13 movie...
  • Date: April 07, 2013
  • Source: Buzz60
  • Shining a Light on Harry Reid(04:14)
  • Foley & Lardner Partner Cleta Mitchell on ethics complaints filed Monday alleging that Senators Harry Reid and Sheldon Whitehouse used taxpayer money ...
  • Date: June 03, 2014
  • Source: WSJLive
  • Airport Flight Pattern Causing Problems fo...(02:32)
  • Recent changes in flight patterns at O'Hare International Airport are sending more traffic over Bensenville and some residents say the noise of the pl...
  • Date: May 09, 2014
  • Source: WGN
  • Passenger Woes and Joys Reflected in Airli...(01:34)
  • 04/08/13 The airline quality report for the leading U.S. carriers showed an increase in consumer complaints, but a decrease in lost luggage and more o...
  • Date: April 08, 2013
  • Source: New York Financial Press
  • U.N.’s IP Watchdog Under Fire(03:37)
  • Fox News editor-at-large George Russell on why a top American official filed a formal complaint against Francis Gurry, the head of the U.N.’s intellec...
  • Date: April 09, 2014
  • Source: WSJLive

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