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  • Providing Special Customer Service(03:37)
  • Brooke stops by a Portland Starbucks to find out what it takes to give truly special customer service.
  • Date: January 03, 2010
  • Source: The Better Show
  • You Won't Believe This Netflix Customer Se...(03:15)
  • A Netflix spokesperson confirmed to The Huffington Post that this incredible, "Star Trek"-laden back-and-forth between a subscriber and a customer ser...
  • Date: October 14, 2013
  • Source: HuffPost Live Highlights
  • Three Secrets For Getting Better Customer ...(02:35)
  • The holiday season is upon us, and that means there will be a lot of eating out and shopping. Here are tips for making sure you get the best customer ...
  • Date: November 18, 2013
  • Source: FOX17
  • Spend Less Time on Hold With Customer Serv...(02:08)
  • Don't get left on customer service hold. Instead, there's an app which can monitor the call and ring you back when someone is ready to speak to you. P...
  • Date: April 14, 2013
  • Source: Howdini
  • Secrets to Great Customer Service(02:36)
  • Customer service tips from Angie Hicks, founder of Angie's List, and Scott Gerber, founder of the Young Entrepreneur Council.
  • Date: July 11, 2012
  • Source: Inc. - Ask Gerber
  • Call Center Algorithm Matches You to Your ...(01:00)
  • In the first few seconds being on the phone, a screening technology can figure out what you’re all about and match you with your ideal customer servic...
  • Date: January 17, 2014
  • Source: GeoBeats
  • How to Improve Online Customer Service(02:15)
  • Perfect your customer service, and your retention. Tips from Scott Gerber, founder of the Young Entrepreneur Council, and Angie Hicks, founder of Angi...
  • Date: June 12, 2012
  • Source: Inc. - Ask Gerber

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