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How to get Great Customer Service|12|1
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Secrets to Great Customer Service
Customer service tips from Angie Hicks, founder of Angie's List, and Scott Gerber, founder of the Young Entrepreneur Council.
July 11, 2012
Inc. - Ask Gerber
Watch: How To Avoid Customer Service Night...
The holiday shopping season is cranking into high gear which means lots of shopping and shipping, but if you have a problem, woe be unto you if you ne...
November 25, 2014
The Future of Customer Service Is Stalking...
Want to provide great customer support? Stalk your customers and their pets. That's how you create TRUE brand loyalty. Vooza's support reps explain.
February 19, 2015
How to Get Better Customer Service
Everyone has to call customer service at some point, and there are some ways to make the experience less painful. MarketWatch's Catey Hill offers tips...
August 14, 2014
Matt Curtis on Learning Customer Service i...
In Chapter 10 of 20 in his 2014 Capture Your Flag interview, Matt Curtis answers "What Did You Learn in Your First Job Out of College That is Still Re...
January 07, 2015
Capture Your Flag
Lowe's Introduces Customer Service Robots ...
Lowe's is testing whether robots can improve customer service in its stores. The machines look like white columns with two large screens on either sid...
October 28, 2014
The Trick To Ensuring Good Customer Servic...
Recording awful customer service experiences seems to be the new internet trend. But this one might actually be useful.
August 19, 2014
HuffPost Live Highlights
'The View': Hire a Jerk to Handle Your Cus...
The co-hosts discuss a new service that allows people to hire others to handle customer service problems.
December 08, 2014
You Won't Believe This Netflix Customer Se...
A Netflix spokesperson confirmed to The Huffington Post that this incredible, "Star Trek"-laden back-and-forth between a subscriber and a customer ser...
October 14, 2013
HuffPost Live Highlights
Spend Less Time on Hold With Customer Serv...
Don't get left on customer service hold. Instead, there's an app which can monitor the call and ring you back when someone is ready to speak to you. P...
April 14, 2013
Three Secrets For Getting Better Customer ...
The holiday season is upon us, and that means there will be a lot of eating out and shopping. Here are tips for making sure you get the best customer ...
November 18, 2013
How to Outsmart Customer Service
Learn to get what you want from customer service.
December 24, 2012
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