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  • How to Improve Online Customer Service(02:15)
  • Perfect your customer service, and your retention. Tips from Scott Gerber, founder of the Young Entrepreneur Council, and Angie Hicks, founder of Angi...
  • Date: June 12, 2012
  • Source: Inc. - Ask Gerber
  • Watch: How To Avoid Customer Service Night...(03:51)
  • The holiday shopping season is cranking into high gear which means lots of shopping and shipping, but if you have a problem, woe be unto you if you ne...
  • Date: November 25, 2014
  • Source: InsideEdition
  • How to Get Better Customer Service(02:48)
  • Everyone has to call customer service at some point, and there are some ways to make the experience less painful. MarketWatch's Catey Hill offers tips...
  • Date: August 14, 2014
  • Source: WSJLive
  • Lowe's Introduces Customer Service Robots ...(00:51)
  • Lowe's is testing whether robots can improve customer service in its stores. The machines look like white columns with two large screens on either sid...
  • Date: October 28, 2014
  • Source: The Street
  • The Trick To Ensuring Good Customer Servic...(03:32)
  • Recording awful customer service experiences seems to be the new internet trend. But this one might actually be useful.
  • Date: August 19, 2014
  • Source: HuffPost Live Highlights
  • You Won't Believe This Netflix Customer Se...(03:15)
  • A Netflix spokesperson confirmed to The Huffington Post that this incredible, "Star Trek"-laden back-and-forth between a subscriber and a customer ser...
  • Date: October 14, 2013
  • Source: HuffPost Live Highlights
  • Spend Less Time on Hold With Customer Serv...(02:08)
  • Don't get left on customer service hold. Instead, there's an app which can monitor the call and ring you back when someone is ready to speak to you. P...
  • Date: April 14, 2013
  • Source: Howdini
  • Three Secrets For Getting Better Customer ...(02:35)
  • The holiday season is upon us, and that means there will be a lot of eating out and shopping. Here are tips for making sure you get the best customer ...
  • Date: November 18, 2013
  • Source: FOX17

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