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How to Improve Online Customer Service
Perfect your customer service, and your retention. Tips from Scott Gerber, founder of the Young Entrepreneur Council, and Angie Hicks, founder of Angi...
June 12, 2012
Inc. - Ask Gerber
Watch: How To Avoid Customer Service Night...
The holiday shopping season is cranking into high gear which means lots of shopping and shipping, but if you have a problem, woe be unto you if you ne...
November 25, 2014
How to Get Better Customer Service
Everyone has to call customer service at some point, and there are some ways to make the experience less painful. MarketWatch's Catey Hill offers tips...
August 14, 2014
Matt Curtis on Learning Customer Service i...
In Chapter 10 of 20 in his 2014 Capture Your Flag interview, Matt Curtis answers "What Did You Learn in Your First Job Out of College That is Still Re...
January 07, 2015
Capture Your Flag
Lowe's Introduces Customer Service Robots ...
Lowe's is testing whether robots can improve customer service in its stores. The machines look like white columns with two large screens on either sid...
October 28, 2014
The Trick To Ensuring Good Customer Servic...
Recording awful customer service experiences seems to be the new internet trend. But this one might actually be useful.
August 19, 2014
HuffPost Live Highlights
'The View': Hire a Jerk to Handle Your Cus...
The co-hosts discuss a new service that allows people to hire others to handle customer service problems.
December 08, 2014
Cablevision to Offer HBO NOW to Online Cus...
Cable TV operator Cablevision Systems Inc said it would offer HBO's standalone streaming service, expected to premiere next month, to its Optimum Onli...
March 16, 2015
You Won't Believe This Netflix Customer Se...
A Netflix spokesperson confirmed to The Huffington Post that this incredible, "Star Trek"-laden back-and-forth between a subscriber and a customer ser...
October 14, 2013
HuffPost Live Highlights
Now You Can Fight With Customer Service Ov...
Now Facebook users can chat with the businesses they buy from the same way they chat with their friends. Facebook is rolling out a new option to let p...
March 25, 2015
Spend Less Time on Hold With Customer Serv...
Don't get left on customer service hold. Instead, there's an app which can monitor the call and ring you back when someone is ready to speak to you. P...
April 14, 2013
Three Secrets For Getting Better Customer ...
The holiday season is upon us, and that means there will be a lot of eating out and shopping. Here are tips for making sure you get the best customer ...
November 18, 2013
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