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1 - 12 out of3372 results
  • Gabe Zichermann on the Zynga Model of Cust...(02:28)
  • In 2010, Facebook overtook Google as the most popular U.S destination on the Internet and also started commanding the largest market share of online d...
  • Date: March 30, 2011
  • Source: FORA.tv Technology
  • What the Top Five Brands Did to Win Custom...(02:25)
  • What do the best brands all have in common? At a time when discounting has eroded customer loyalty, Chris Malone, Managing Partner of Fidelum Partners...
  • Date: January 21, 2014
  • Source: The Street
  • The Power of Brand Loyalty(06:03)
  • Which companies enjoyed the highest and lowest levels of customer loyalty in 2013, and which companies have the most to gain in 2014? Chris Malone, fo...
  • Date: December 12, 2013
  • Source: WSJLive
  • Lindt: Chocolate Made with IBM Cloud. Made...(00:31)
  • Lindt is using IBM Cloud to increase customer centricity - building loyalty as customers can now make their own unique products online creating endles...
  • Date: August 11, 2014
  • Source: IBM LOBI
  • Parlor Offered Free Sex After Nine Car Was...(01:00)
  • A Malaysian parlor took a creative approach to keep their clients happy. The massage business partnered with a car washing enterprise to offer custome...
  • Date: September 12, 2012
  • Source: GeoBeats
  • The Key To A Lasting Relationship In Busin...(00:42)
  • Asked why they quit their jobs and many employees – up to 79 percent in one study—cite a lack of appreciation. The same reason is often given when a s...
  • Date: April 10, 2014
  • Source: Wochit Business
  • Which Brands Make You Happiest?(04:32)
  • Apple, for years, has fostered deep loyalty among its customers. But now, several of its competitors are closing the customer-experience gap, accordin...
  • Date: January 21, 2014
  • Source: WSJLive
  • Organic Products Hit Plateau with Consumer...(02:19)
  • Organic food is increasingly found in shopping carts everywhere. But for the majority of shoppers, organic food is only an occasional habit. Sarah Nas...
  • Date: January 22, 2014
  • Source: WSJLive
  • What the Companies Behind the Worst Brands...(02:41)
  • Investors may have their own ideas about what the companies behind the worst brands of 2013 were doing wrong. Chris Malone, Managing Partner of Fidelu...
  • Date: January 21, 2014
  • Source: The Street
  • Malaysian Car Wash Busted For Rewarding Cu...(01:08)
  • The Malay Mail is reporting that a car wash in Malaysia teamed up with a nearby massage parlor to offer customers free sex if they get 9 car washes. ...
  • Date: September 12, 2012
  • Source: Buzz60
  • Low Prices Mean Trouble for Whole Foods(04:48)
  • WSJ's Annie Gasparro explains Whole Foods' efforts to reign in prices and shed its reputation as an over-priced grocer caused it to take it on the chi...
  • Date: February 14, 2013
  • Source: WSJLive