Twitter is rolling out a new feature that's about to make complaining so much easier

Before you go, we thought you'd like these...
Before you go close icon

One of the best things about social media is its ability to connect people with one another almost instantaneously.

Twitter excels in this arena, especially when it comes to connecting people with celebrities, social influencers and major companies.

SEE ALSO: Are layoffs at Twitter and Alphabet a sign of a bursting bubble?

And now the social media giant is rolling out a new feature that's about to make connecting consumers with companies even easier.

Twitter will begin rolling out customer service bots via its direct-messaging feature, with brands like Pizza Hut and Evernote already signing on to get in on the game.

When a consumer messages one of the brands that have the feature enacted, the user will receive an automated "Welcome" message that will then leave the user with a list of "quick replies" and pre-written messages that will expedite the process of a customer filing a complaint, asking a question or checking on the status of an order.

This way, instead of tweeting a thread-long rant on their page, customers can hopefully find a more efficient way to complain, compliment or enquire.

In a blog post, Twitter explained:

"These features are designed to help businesses create rich, responsive, full-service experiences that directly advance the work of customer service teams and open up new possibilities for how people engage with businesses on Twitter."

Now if only we could order that pizza via a direct message bot!

RELATED: 10 business people to follow on twitter

11 PHOTOS
10 business people to follow on twitter
See Gallery
10 business people to follow on twitter

Tim Ferriss
@TFerriss

Best-selling author ("The 4-Hour Workweek"), entrepreneur, angel investor, public speaker

Photo credit: Getty

Jack Dorsey
@Jack

Co-founder/CEO of Twitter, Founder/CEO of Square

Photo credit: Getty

Richard Branson
@richardbranson

Founder of the Virgin group

Photo credit: AP

Jim Cramer
@jimcramer

Host of CNBC's "Mad Money", co-founder of TheStreet, Inc

Photo credit: AP

Seth Godin
@thisissethsblog

Best-selling author/blogger

Photo credit: Getty

Mark Cuban
@mcuban

Entrepreneur/businessman, Host on ABC's "Shark Tank"

Photo credit: Getty

Tony Hsieh
@tonyhsieh

CEO of Zappos, Inc.

Photo credit: Getty

Caterina Fake
@Caterina


Co-founder of Flickr and Hunch

Photo credit: Getty

Tim Cook
@Tim_Cook

CEO of Apple, Inc.

Photo credit: AOL

Bill Gates
@BillGates

Co-founder of Microsoft

Photo credit: Shutterstock

of
SEE ALL
BACK TO SLIDE
SHOW CAPTION +
HIDE CAPTION

More on AOL.com:
Twitter beats on revenue and earnings but confirms layoffs
Twitter is reportedly laying off 300 employees
Look at how many executives have left Twitter over the years

Read Full Story

Want more news like this?

Sign up for Finance Report by AOL and get everything from business news to personal finance tips delivered directly to your inbox daily!

Subscribe to our other newsletters

Emails may offer personalized content or ads. Learn more. You may unsubscribe any time.

From Our Partners