SEOUL, Oct 11 (Reuters) - Samsung Electronics Co Ltd said on Tuesday it will ask all global partners to stop sales and exchanges of the Galaxy Note 7 smartphones as the firm investigates reports of more fire damages in replacement devices.
Samsung, in a statement, asked all consumers using either an original or recalled Note 7 smartphone to power down and stop using their device.
See images of the smartphone:
Samsung Galaxy Note7
Samsung Galaxy Note7
FILE - In this July 28, 2016, file photo, a screen magnification feature of the Samsung Galaxy Note 7 is demonstrated, in New York. U.S. regulators issued an official recall of Samsung's Galaxy Note 7 phone on Thursday, Sept. 15, 2016, because of a risk of fire. (AP Photo/Richard Drew, File)
FILE - In this July 28, 2016, file photo, the Galaxy Note 7, foreground, is displayed in New York. In a statement issued Friday, Sept. 9, 2016, the U.S. Consumer Product Safety Commission said owners of the Galaxy Note 7 smartphones should turn them off and stop using them because of the risk that their batteries can explode. (AP Photo/Richard Drew, File)
In this July 28, 2016, photo, a color blending feature of the Galaxy Note 7 is demonstrated in New York. Samsung releases an update to its jumbo smartphone and virtual-reality headset, mostly with enhancements rather than anything revolutionary during a preview of Samsung products. (AP Photo/Richard Drew)
Samsung Galaxy Note7 smartphones are displayed at a Samsung showroom in Seoul on September 2, 2016.
Samsung will suspend sales of its latest high-end smartphone Galaxy Note 7 after reports of exploding batteries, its mobile chief said on September 2. / AFP / JUNG YEON-JE (Photo credit should read JUNG YEON-JE/AFP/Getty Images)
The home screen on a Samsung Electronics Co. Galaxy Note7 smartphone is displayed during a demonstration in London, U.K., on Friday, July 29, 2016. The South Korean company announced the latest iteration of its large-screen smartphone with the 5.7-inch Note 7 that can be unlocked with an iris-scanning camera. Photographer: Chris Ratcliffe/Bloomberg via Getty Images
D.J. Koh, president of mobile communications business at Samsung Electronics, speaks during a showcase to mark the domestic launch of the Samsung Galaxy Note7 in Seoul on August 11, 2016.
The Note7 will be available starting August 19, with a price of 988,900 won (897 USD) in South Korea. / AFP / JUNG YEON-JE (Photo credit should read JUNG YEON-JE/AFP/Getty Images)
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(Reporting by Se Young Lee; Editing by Chris Reese)