And thanks to the rise of popular travel review sites, like TripAdvisor, we're able to read reviews and recommendations on all things travel, based on people's personal experiences.
At the beginning of July, TripAdvisor launched its airline review area of its website, where happy and aggravated customers alike can comment on their experience with any given airline, beginning from the moment they reach the check-in desk.
The airline rating system follows the website's standard rating system of 0-5 stars (5 stars being a perfect rating),
CNN compiled data from the site and found the top 20 airlines, as rated by TripAdvisor users.
The airlines included have a rating of 4.5 stars or above and have over 300+ reviews.
Did your go-to airline make the cut?
Here are the 20 top-rated airlines on TripAdvisor: