Teen gets racial slur delivered on Papa John's pizza box
DENVER (KDVR) — A Denver family is furious after their teenage son ordered a pizza from Papa John's and was delivered a racial slur instead.
The teen went to the Papa John's on Green Valley Ranch Boulevard and Tower Road around 4 p.m. Tuesday to apply for a job and eat dinner. After his sausage and pepperoni pizza came out of the oven though, Adam Duncan said he is never going back.
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"I won't be seeing Papa John again," he told FOX31 Denver.
It's not because of the pizza though. The order label on the pizza box said the "N" word, where it should have said Duncan's name.
"Disappointed. Disgusted," the boy's mother Dionne Duncan said. "It's uncalled for because it's not my son's name."
The teen said he placed the order in person at the pizza place, was the only customer in there, and the employee who took his order never asked for his name.
"It just feels bad because I eat there all the time," he said. "That's how they see me, so racism still exists."
Now his parents want to know exactly how the racial slur ended up on their son's pizza box. Dionne and her husband Adam went to the Papa John's location, hoping it was a mistake.
"We started questioning the employees in there to see if anyone who worked there had that name that was on the box," Dionne said, "And they said no."
FOX31 Denver asked Papa John's how this incident happened. Spokesman Peter Collins issued the following statement: "This action is inexcusable and doesn't reflect our company values. After an internal investigation, we identified the cause of the issue and the employee is no longer a member of the Papa John's team. We sincerely apologize for the insensitive behavior of this individual."
"We have spoken with the customer and apologized for this incident. The former-employee that created this offensive label was African-American and claims that he knew the person ordering the pizza from high school. We unequivocally do not condone this behavior and have terminated his employment."
The teenager said he does know the employee, but the two are not friends. The family said it does not matter whether the two know each other or not. They believe the "N" word is never OK to use.
"It's not a game. It's not a joke when it comes to your work place or just anywhere," Dionne said.
The Duncans are happy the employee responsible for the slur was fired. The want further action taken against the manager who was on duty and let that pizza leave the restaurant.
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