'I can't watch': Mom's frantic call to 911 after son falls into gorilla exhibit

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Audio Released From Mother's 911 Call During Gorilla Incident

The mother of the 3-year-old boy who fell into a gorilla exhibit at the Cincinnati Zoo can be heard urging her son to remain calm while she pleaded with a 911 operator to send help in audio released Wednesday.

The boy, who fell into the enclosure on Saturday, came face to face with Harambe, a 17-year-old, 450-pound western lowland gorilla, who pawed at him and dragged him through a moat while his horrified mother watched.

"There is a male gorilla standing over him," the woman tells the 911 operator. "I need someone to contact the zoo please!"

The woman calls out to her son to "be calm, be calm, be calm, be calm," and then she exclaims: "He's dragging my son! I can't watch this. I can't watch. I can't watch."

Related: Family of Boy Who Fell in Harambe Exhibit Asks for Donations to Go to Zoo

The call end with the woman saying she needs to call the boy's father." In the background, another zoo visitor can be heard screaming: "Hurry, hurry, the gorillas are out! Oh, my God!"

See more from the terrifying incident:

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Gorilla killed after toddler falls into moat
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'I can't watch': Mom's frantic call to 911 after son falls into gorilla exhibit
Harambe, a 17-year-old gorilla at the Cincinnati Zoo is pictured in this undated handout photo provided by Cincinnati Zoo. REUTERS/Cincinnati Zoo/Handout via ReutersATTENTION EDITORS - THIS PICTURE WAS PROVIDED BY A THIRD PARTY. REUTERS IS UNABLE TO INDEPENDENTLY VERIFY THE AUTHENTICITY, CONTENT, LOCATION OR DATE OF THIS IMAGE. THIS PICTURE IS DISTRIBUTED EXACTLY AS RECEIVED BY REUTERS, AS A SERVICE TO CLIENTS. FOR EDITORIAL USE ONLY. NO RESALES. NO ARCHIVES.
A child touches the head of a gorilla statue where flowers have been placed outside the Gorilla World exhibit at the Cincinnati Zoo & Botanical Garden, Sunday, May 29, 2016, in Cincinnati. On Saturday, a special zoo response team shot and killed Harambe, a 17-year-old gorilla, that grabbed and dragged a 4-year-old boy who fell into the gorilla exhibit moat. Authorities said the boy is expected to recover. He was taken to Cincinnati Children's Hospital Medical Center. (AP Photo/John Minchillo)
Lucas Salcedo, 5, points toward the shuttered Gorilla World exhibit as he asks his father if they could enter at the Cincinnati Zoo & Botanical Garden, Sunday, May 29, 2016, in Cincinnati. On Saturday, a special zoo response team shot and killed Harambe, a 17-year-old gorilla, that grabbed and dragged a 4-year-old boy who fell into the gorilla exhibit moat. Authorities said the boy is expected to recover. He was taken to Cincinnati Children's Hospital Medical Center. (AP Photo/John Minchillo)
Visitors pass a gorilla statue where flowers have been placed outside the Gorilla World exhibit at the Cincinnati Zoo & Botanical Garden, Sunday, May 29, 2016, in Cincinnati. On Saturday, a special zoo response team shot and killed Harambe, a 17-year-old gorilla, that grabbed and dragged a 4-year-old boy who fell into the gorilla exhibit moat. Authorities said the boy is expected to recover. He was taken to Cincinnati Children's Hospital Medical Center. (AP Photo/John Minchillo)
Children pause at the feet of a gorilla statue where flowers and a sympathy card have been placed, outside the Gorilla World exhibit at the Cincinnati Zoo & Botanical Garden, Sunday, May 29, 2016, in Cincinnati. On Saturday, a special zoo response team shot and killed Harambe, a 17-year-old gorilla, that grabbed and dragged a 4-year-old boy who fell into the gorilla exhibit moat. Authorities said the boy is expected to recover. He was taken to Cincinnati Children's Hospital Medical Center. (AP Photo/John Minchillo)
Children read a sympathy card left at the feet of a gorilla statue outside the Gorilla World exhibit at the Cincinnati Zoo & Botanical Garden, Sunday, May 29, 2016, in Cincinnati. On Saturday, a special zoo response team shot and killed Harambe, a 17-year-old gorilla, that grabbed and dragged a 4-year-old boy who fell into the gorilla exhibit moat. Authorities said the boy is expected to recover. He was taken to Cincinnati Children's Hospital Medical Center. (AP Photo/John Minchillo)
This #Gorilla thing has me stressed out, I know that there was a child in the cage, but the animal did nothing to the child.
I'm so mad reading about this gorilla story . The gorilla didn't even look like a threat
The parents need to be held accountable RT @Channel4News: gorilla shot dead after a boy fell into its zoo enclosure https://t.co/54KjJju8i3
A magnificent gorilla dies because parents can't watch their kids. There I fixed it https://t.co/k8pUBs2SGV
Put endangered gorilla in zoo. Allow child into gorilla's cage. Shoot gorilla dead. Redefine "conservation". https://t.co/TeWZJSBuE9
I may be ignorant to gorilla psychology but, if the gorilla wanted to harm the boy, wouldn't he have done it? looked like protection to me
Yo kid stumble into a gorilla cage, pretty sure that gorilla can raise the kid better than you
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The tape was one of five released Wednesday by Cincinnati police, who said they're investigating the actions of the boy's family. They fill in events not captured on video shot by a zoo visitor.

Related: Harambe, Gorilla Killed at Cincinnati Zoo, 'Had to Pay the Price': Experts

Another caller, also a woman, said she saw Harambe slam the boy against a wall. Then — as people in the background yell, "Everybody out!" — exclaims: "Oh, God, he's taking the baby! He's taking the baby! He's taking the baby into the cave! Oh, my God!"

Zoo authorities soon arrived and shot Harambe to death, explaining later that trying to tranquilize the animal would have taken too long, further endangering the boy.

The boy's family said Wednesday that he's been checked out by doctors and is doing well.

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